Diversity Awareness is an ideal introduction to subject of interculturalism for those working and living in 21st Century Ireland. Participants examine their own attitudes and preconceptions, and gain practical skills and an overview of the law in the area.
Aim: Raise awareness and understanding of
the dynamics of diversity
On completion participants will be able to:
- Outline different kinds of diversity, on the basis of
gender, race, ethnicity, religion, disability,
sexual orientation, age, nationality, ideology etc
- Deconstruct the fear of the unknown
- Interpret the rights and obligations conferred by
the Equality Acts (the Nine Grounds)
- Synopsise the legal ramifications of breaching
the Equality Acts
- Devise plans for avoiding illegal discrimination
- Establish the potential negative outcomes of low
diversity awareness (loss of productivity, high
staff turnover, low motivation, bullying etc)
- Describe the links between assumptions,
presumptions, stereotypes, prejudice and racism
- Identify possible crunch points in cross-cultural
interactions in a work or social context
- Adopt a less reactive response to unfamiliar
communication styles and cultural norms/values
- Deal confidently and competently with the ever-
changing challenges of cultural interface
- Realise the increased creativity and innovation
that can be harnessed by fostering a healthy,
diverse workforce environment
- Reinforce a positive, diversity-friendly image for
the company or organisation
Tús Maith: Relocation to Ireland
Communicating Across Language Barriers
A Public Information Presentation entitled ‘Making a Will won’t kill you’ is to take place in Beara, County Cork at Eyeries National School at 7.30pm on Tuesday 23 February 2016. Hosted by Eyeries NS Parents’ Association and delivered by Anne O’Carroll of Cascade Training Consultancy, this jargon-free presentation gives practical tips on how to make a will, what happens if you don’t and how best to provide for your loved ones, avail of tax breaks and ensure peace of mind. This event is a fund-raiser for the school and is open to all, but parents of young children or other dependents are particularly encouraged to attend. There will be a Question & Answer session afterwards and handouts will be provided.
Everyone dealing with customers should be encouraged to attend this course.